Konke kubekwe ngedwa ku-Agasti 2024, lapho u-Alina, umphathi wethu wokuthenga, uphumelela kumcabango ovela e-Arubeni. Okheliyeli wavuma ukuthi baya kwenza inqanawe futhi babebeka ukuthenga izitimela eziyagala ngokuzenzekela izinkinga eziyagala. Babengena futhi izithombe zabakhelaphandle ukusiza siyakwazi ukubona okudingekayo.
Imithwalo yabo esinikezwe yaba yinkimbinkimbi, ikuvumela ukuthi sibhale isithombi esheshayo neqiniso. Ukunikezela kubo ngakumbi ukuthi izinhlayo zethu zilandelana kanjani kuzo zokusebenza ngokwesiko, sabeline isithombe sabasebenzisa izinhlayo ezo kwezinye iikliente ngokulandzelana. Lezi iindlela zokwenza ngokomoya nezomthetho zenza umqoka ozinjalo wekucwecwele kwezithombi.
Ngemva kancane, kodwa, ikliente yathi kufanele balele ukuthi izinhinye zabo zifike phambi kokuthi bavumele ukuthenga imithwalo yesisekelo. Sibekeke kakhulu kubutha, sibuke kahle ukuthi kuthanda kanjani ukuphelile kwabo. Sabazi ukuthi ukuthi izinhinye ziyakwamiswa nezimithwalo zokwenza izinhlayo zokugcina kufanele kube yinkimbinkimbi, ngakho ke sathatha isimo sokulala kubo ukuthi bavumele ukuthi zinhinye zibeke kahle, sibeke kakhulu sithintekile ukuthi sithintele isicelo.
Intsoba 2025 ibulele amabhabha: iklayinti yathi izikhlini zabo sikhethwe, futhi izimenziwe zokudinga kwezimali ezingenelisiwe kumele kuvutelwe ngokuxhumeka nezimo zokudlala kwabo. Sicela sithuthukisa iphuzu letfu ngokushesha ngokuvumelana nezimenziwe ezintsha. Iphuzu letfu lapho kungenyuka, okuphumelele kuzindlela nezimali zethu, sele kungenisile ukuthola phethini elikhulu, futhi le nto ethuthukisiwe yakhumbula le ngxenye.
Iklayinti wayeqinisekile kakhulu ngephuzu letfu futhi wenza isitsha ukusebenza nethu ukulungisa imithwalo yekhontitholi. Ngemva kwezinyathelo zonke, ukwazi kethu okuningi ngemvelo nezimo zokusebenzela kumelwe sikwazi ukuphendula konke amaphela abo ngokugcwele—kufaka phakathi konke oku kusukela kuzindlela zokusebenza, ukuphathwa, kuya kuzindawo apho iziphelo zokugcina kizobe zisebenza. Sicela sikhombise ukukhuluma ngokuphephile kanye nezinyathelo zonke.

Le ukubhalwe kwe odha leyo kuhle kubonisa izikoqo zethu zokukhanya. Akukhoqodwa nje ukwazi izinhlangano zethu ngokugcwele noma ukwazi ukufunda izidingo zokuthengi fuphele kanye nokunyelela amaphuzu okulinganisa. Kungenjalo ukuxhumana ngokuhle ukuze sikhombise izisombululo eziyafanelela izidingo zasebenzweni, bese sisebenzisa isikhombisi sethu sokuqina ukuhlala siphakeme kakhulu. Lezi zinto zikusenza sikhatsiwe kakhulu ekhanda elihlukahlukene futhi sithole isithemba sokuthengi.

Kathi ethu, le ndutshana ngeklienti ye Aruba yayilungiselela ukuthengiselana nje—yayilungiselela ukubonisa indlela ethwele ukusebenzisa noma ukwazi ukuxhumana nezinhlangano kudinga ukuthi sibange izinhlangothi futhi sibaleke imisebenzi yobuchwephesha.